This ad will be closed automatically in X seconds.

Hargreaves launches new way to shop

Specialist independent cookshop, home and gift store, Hargreaves & Sons in Buxton, Derbyshire has launched a new personal shopping service online, via Facebook Messenger video chat. The shop is also providing free local delivery, having stopped offering a click and collect in Lockdown 3.

Customers are invited to make an appointment by sending a Facebook message, and a member of the team will then guide them around the shop, answering questions and providing product advice.

Martin Coles-Evans, owner of the 150 year-old housewares store told HousewaresNews.net: “We have had great feedback with this new initiative with a handful of customers using the service so far. It is very early days and this completely new way of shopping with us is a great way we can serve our customers from the safety and comfort of their home.”

Above: Hargreaves & Sons’ Martin Coles-Evans
Above: Hargreaves & Sons’ Martin Coles-Evans

Martin reported: “Our customers are choosing home delivery through our website (provided by our chosen reliable couriers) and our Click and Collect service has been suspended during lockdown to discourage people from leaving their homes.

“Our free local delivery is done in person and allows us to keep engaged at a very personal level with our local customers, many of whom are really missing us with our doors being closed during lockdown.

“We are ever evolving and adapting with each lockdown hurdle, but becoming stronger and more resilient each time. 2021 has been a difficult start, but there is light at the end of the tunnel and I am optimistic that things will get much better soon!”

Top: Hargreaves’ new live stream shopping service is promoted on the shop’s Facebook page an online shop.

MORE NEWS
Untitled Design (14)
 
The team at Progressive Housewares will collectively take one million steps during March 2021 to raise funds for the Rainy Day Trust....
Open
 
Indie cookshops and housewares stockists in England and Scotland comment on dates....
ProCook (1)
 
Further comments on England’s reopening date of April 12 for non-essential retailers...
Instant
 
Corelle Brands changes name to Instant Brands, with new tagline and expansion in Europe....
GTCo
 
Acquisition of The Garden Trading Company means increased home focus for fashion brand....
Webinar
 
BHETA is repeating its popular digital marketing series, with Amazon insights today....
Get the latest news sent to your inbox
Subscribe to our daily newsletter

The list doesn't exist! Make sure you have imported the list on the 'Manage List Forms' page.