Retailers who were honoured at the Excellence in Housewares Awards earlier this month, have been reflecting on their wins.
Margaret Osei-Bonsu, buyer, Harrods, commented: “We were thrilled to have won the Best Department Store – Independent award. It is always amazing to be recognised, as we strive to offer the best customer experience. We were genuinely surprised but, very grateful for the award and to be up against some of the best department stores/independent.”
Alan Roper, managing director of Blue Diamond, which won the Best Garden Centre Retailer category, said: “I am very pleased that my team have been awarded this prestigious award at the Excellence in Housewares Awards. The consistency of the high standards across the group for me is stand out achievement. I would personally like to congratulate them on all on this wonderful achievement.”
Justin Kowbel, founder of Borough Kitchen, which won Excellence in Retail Training and Excellence in Retailer initiative, told us: “It was such a wonderful evening. We always look forward to that evening – but there was an added great energy there this year. We had a great evening. And of course – thank you. We are so flattered and honoured by the awards.
“They recognise two areas that we really put a lot of attention and effort into. A Pasta Journey was such a combined team effort from everyone across marketing, stores, online, warehouse, inventory, etc. So there were a lot of smiles and a deep sense of pride the next morning when we shared it with the team on our weekly call.
